Agent Selection/Compliance

Agents are selected utilizing a proprietary Agent Locator from Carrington’s affiliated real estate brokerage, Carrington Real Estate Services, or the Carrington Property Network of agents based on volume thresholds, performance, and agent proximity to property location. All agents must have a valid license and E&O Insurance, which CPS validates on a monthly basis via an internal reporting system.

Monthly Agent Scorecards are prepared based on key performance indicators systematically set in the system of record, with any agent performing below a grade of C being evaluated for placement on a performance improvement plan. Any agent consistently failing to perform may face a reduction in assignments, cancelation of existing assignments or removal from the network.